Shipping policy

Shipping Policy

1. Where we ship

We focus on the United States, and we also ship to most other countries. The delivery options and prices for your address are shown at checkout.

2. Processing time

All orders are processed within 2–3 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking information once your order has shipped.

3. Delivery time

After processing, US orders typically arrive within 14–21 business days. Orders to other countries may take longer depending on the destination. Delivery times can vary because of customs, carrier delays or weather. For Christmas delivery in the US, please order by November 18.

4. Shipping cost

Standard tracked shipping is free. Where a faster Express option is available, it’s shown at checkout with its price.

5. Order tracking

Once your order ships, we'll email you a tracking number so you can follow your parcel.

6. Shipping issues

If your parcel is late, lost or arrives damaged, contact our support team at support@montevare.com and we'll help. Damaged or incomplete orders are covered by our Return and Refund Policy.

7. Customs and import charges

Orders shipped outside the United States may be subject to customs duties, import taxes or fees set by the destination country. Unless they’re shown as included at checkout, these charges are the responsibility of the customer.