TERMS OF SERVICE

Last Updated: September 20, 2026

Welcome to Montevare. These Terms of Service (“Terms”) govern your access to and use of the Montevare website, online store, products, and services.

By accessing our website, creating an account, or purchasing a product from Montevare, you agree to these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

1. About Montevare

This website is operated by Montevare (“Montevare,” “we,” “us,” or “our”).

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

Business Name: Montevare
Customer Service Email: support@montevare.com
Business Address: 5A Thong Soon Avenue , Singapore, 787433 
Website: http://www.montevare.com

2. Eligibility

By using this website, you represent that:

• You are at least 18 years old, or
• You have reached the age of majority in your jurisdiction and are legally permitted to enter into contracts, or
• You are using the website with the involvement and consent of a parent or legal guardian where permitted by law.

You agree to provide accurate and complete information when placing an order or contacting us.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colors, availability, and pricing displayed on our website are accurate.

However, slight differences in product appearance may occur because of differences in displays, lighting, photography, manufacturing batches, or other factors.

Montevare reserves the right to:

• Modify product information;
• Correct errors;
• Change prices;
• Limit quantities;
• Discontinue products; or
• Refuse or cancel an order when necessary.

If we cancel an order after you have paid, we will provide an appropriate refund.

4. Orders and Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

Your order is not necessarily accepted merely because you receive an order confirmation email.

Montevare reserves the right to refuse or cancel an order for legitimate reasons, including:

• Product availability;
• Pricing or listing errors;
• Suspected fraud or unauthorized transactions;
• Incorrect customer information;
• Shipping restrictions; or
• Other circumstances permitted by applicable law.

If we cancel an order after payment has been processed, we will issue a refund for the amount paid for the cancelled merchandise.

5. Pricing and Payment

Prices displayed on our website are subject to change without notice.

The price charged for your order will generally be the price displayed at the time your order is submitted, subject to correction of obvious pricing errors.

You agree to provide valid payment and billing information.

By submitting payment information, you represent that you are authorized to use the applicable payment method.

We use third-party payment processors to process transactions. Montevare does not intentionally store complete payment-card information on its own systems.

6. Shipping and Delivery

Montevare currently processes orders within approximately 2–3 business days, excluding weekends and holidays.

After processing, orders typically arrive within approximately 14–21 business days.

Accordingly, the estimated overall time from order placement to delivery is approximately 16–24 business days.

These are estimates and not guaranteed delivery dates.

Delivery may take longer because of circumstances outside our reasonable control, including:

• Customs processing;
• Weather;
• Carrier delays;
• Transportation disruptions;
• Holidays;
• Incorrect or incomplete shipping information;
• Import restrictions;
• Address-related issues; or
• Other unforeseen circumstances.

Montevare will make reasonable efforts to communicate material shipping delays.

For U.S. online orders, Montevare will comply with applicable federal requirements concerning advertised shipping times and delayed shipments. Federal law generally requires a seller to have a reasonable basis for its shipment representations and imposes additional requirements when an order cannot be shipped within the promised period. Federal Trade Commission

7. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you provide an incorrect address, contact us as soon as possible.

We will make reasonable efforts to correct an address before shipment, but we cannot guarantee that changes will be possible after an order has been processed.

Montevare is not responsible for additional costs or delays resulting from inaccurate or incomplete information supplied by the customer, to the extent permitted by applicable law.

8. International Orders

Montevare may ship to selected countries.

International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Such charges may be collected by the carrier or applicable customs authority and may not be included in the product or shipping price.

Customers are responsible for complying with applicable laws governing the importation of products into their country.

9. Order Tracking

When available, tracking information will be provided after your order has been shipped.

Tracking information may take some time to become active after the carrier receives the package.

If you believe your package is significantly delayed or has been lost, please contact us at:

support@montevare.com

Please include your order number whenever possible.

10. Returns and Refunds

Returns and refunds are governed by Montevare's Refund & Return Policy.

Nothing in these Terms is intended to remove or restrict any consumer right that cannot legally be waived under applicable federal, state, or local law.

Where applicable law provides a consumer with a right to cancel, return, obtain a refund, or receive another remedy, those rights remain unaffected.

11. Damaged or Incorrect Orders

If your order arrives damaged, defective, or materially different from what you ordered, please contact us as soon as reasonably possible.

Please provide:

• Your order number;
• A description of the problem; and
• Photographs or other documentation when appropriate.

We will review the issue and provide any remedy required by our policies or applicable law.

12. Cancellations

If you need to cancel an order, contact us as soon as possible at:

returns@montevare.com

We cannot guarantee that an order can be cancelled once it has entered processing or has been shipped.

Nothing in this section limits cancellation rights provided by applicable law.

13. Website Use

You agree not to use the Montevare website for unlawful or unauthorized purposes.

You may not:

• Attempt to gain unauthorized access to our systems;
• Interfere with website security;
• Introduce malicious software or code;
• Use automated systems to abuse or disrupt the website;
• Commit fraud;
• Impersonate another person or business;
• Misuse another customer's information; or
• Violate applicable laws or regulations.

We reserve the right to restrict or terminate access to our website when reasonably necessary.

14. Intellectual Property

All content appearing on the Montevare website, including but not limited to:

• Logos;
• Brand names;
• Product photographs;
• Product descriptions;
• Graphics;
• Designs;
• Text;
• Videos; and
• Website design

is owned by Montevare or its respective licensors unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit Montevare's intellectual property without prior written permission.

15. Customer Reviews and Submissions

If you submit reviews, comments, photographs, testimonials, or other content to Montevare, you represent that you have the right to submit that content.

You agree not to submit content that is unlawful, defamatory, fraudulent, infringing, abusive, or otherwise inappropriate.

Where permitted by law, you grant Montevare a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute submitted content for legitimate business and marketing purposes.

Montevare does not claim ownership of your content merely because you submit it.

16. Advertising and Product Claims

Montevare aims to ensure that product descriptions and advertising are accurate and supported by appropriate information.

We do not intentionally make false or misleading claims about our products.

Federal advertising law requires advertising claims to be truthful, not deceptive or unfair, and appropriately substantiated. Federal Trade Commission

17. Third-Party Services

Our website may use third-party services, including Shopify, payment processors, shipping providers, analytics providers, advertising platforms, and other service providers.

Third-party services may have their own terms and privacy policies.

Montevare is not responsible for the independent practices of third parties except where applicable law provides otherwise.

18. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains what personal information we collect, why we collect it, how we use it, and how information may be shared.

If Montevare is subject to the California Consumer Privacy Act, California consumers may have rights concerning their personal information, including rights to know, delete, correct, opt out of sale/sharing, limit certain uses of sensitive personal information, and receive equal treatment for exercising applicable rights. California DOJ

California's privacy rules can also require specific notices at or before collection and detailed disclosures in a privacy policy. California Privacy Protection Agency

19. Consumer Privacy Rights

Where applicable law grants you privacy rights, Montevare will honor those rights in accordance with the applicable law.

Depending on your jurisdiction, these rights may include rights to:

• Access or know about personal information;
• Request deletion;
• Request correction;
• Opt out of certain sales or sharing;
• Limit certain uses of sensitive personal information;
• Opt out of certain targeted advertising;
• Obtain information about our privacy practices; and
• Receive equal treatment when exercising applicable privacy rights.

To submit a privacy request, contact:

snss75.shopify@gmail.com

We may need to verify your identity before completing certain requests, as permitted or required by applicable law.

20. No Waiver of Mandatory Consumer Rights

Nothing in these Terms is intended to:

• Waive a consumer right that cannot legally be waived;
• Exclude liability that cannot legally be excluded;
• Prevent you from exercising rights granted by applicable law; or
• Override mandatory federal, state, or local consumer protections.

If any provision of these Terms conflicts with a mandatory consumer protection law, the applicable law will control to the extent of the conflict.

21. Disclaimer

To the maximum extent permitted by law, the Montevare website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure, error-free, or available.

However, nothing in these Terms excludes or limits warranties, rights, or remedies that cannot legally be excluded or limited.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Montevare will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

This limitation does not apply to liability that cannot legally be limited or excluded.

23. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website or your violation of these Terms.

This provision does not require you to indemnify Montevare for matters where such an obligation would be prohibited by applicable law.

24. Governing Law

These Terms will be interpreted under the laws applicable to Montevare's business and the transaction, subject to any mandatory consumer-protection laws applicable to you.

Nothing in this section is intended to deprive consumers of protections that cannot legally be waived under the laws applicable to their transaction.

25. Changes to These Terms

Montevare may update these Terms from time to time.

When changes are made, the updated Terms will be posted on this page and the “Last Updated” date will be changed.

Your continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

26. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

27. Entire Agreement

These Terms, together with Montevare's other published policies, constitute the applicable agreement governing your use of our website and purchase of our products, except where additional terms apply.

28. Contact Information

For questions, complaints, order issues, or legal inquiries, please contact:

Montevare

Email: hello@montevare.com
Privacy Email: support@montevare.com
Business Address: 5A Thong Soon Avenue, Singapore, 787433
Website: http://www.montevare.com